Effective date: 30 September 2026.
Supplier and contact
Nexlogic is operated by Frans le Roux and Louis van der Walt, trading together as Nexlogic. It is not currently an incorporated company.
Business, correspondence and legal-service address: 169 Harpuisbos Street, Langebaan, South Africa. Contact Frans le Roux on 082 713 7802 or email admin@nexlogic.co.za. Our public website is https://nexlogic.co.za/.
Service and acceptance
We offer review-management and business-automation services within an agreed scope. Paid services, other platforms and automatic publication are available only when expressly offered and confirmed for your account; a product description does not activate them.
Before you accept a paid service, our written offer or invoice identifies the platform, location, tier, included work, price and proposed service period. We confirm acceptance and activation in writing. Payment received before acceptance is refunded if we cannot accept the order. An automated order acknowledgement is not confirmation that a paid service has started.
You may review and correct an order before placing it. We provide an email record of the agreed service and can supply a copy on request.
Planned Google Business Profile integration
Nexlogic is developing an integration with Google Business Profile to help authorised businesses manage reviews and prepare replies. This integration is subject to Google granting the required API access and the business authorising access to its profile. Features requiring that access will become available only after these requirements are met. Nexlogic is independent of Google; API access does not imply Google’s endorsement.
Replies will be published only with your authorisation. Automatic replies require separate, specific and express consent for the relevant business location. A second AI check can also make mistakes and does not guarantee accuracy.
Paid monthly service
Prices are per platform and business location, for one monthly service period:
| Monthly review tier | Monthly price |
|---|---|
| 1–5 | R99 |
| 6–100 | R149 |
| 101–200 | R199 |
| 201+ / unlimited | R500 |
These are final pilot prices. Nexlogic is not VAT-registered and does not charge VAT. The purchased allowance resets for each monthly service period. The written offer defines what counts towards the allowance and the supported work; review availability remains subject to the platform.
We invoice in advance, with payment by bank transfer. We do not automatically debit your account. The paid period begins on the activation date we confirm. Each accepted period is one month, without an annual commitment.
A further period starts only when accepted and paid. If it is not renewed, we notify you and pause service when the current paid period ends. Keeping an account open does not create a new payment obligation. No pilot late-payment penalty applies.
We notify you before work exceeds the purchased allowance and obtain agreement before charging for an upgrade. Price changes require at least 30 days' notice and apply only to a future accepted service period.
Trials, cancellation and refunds
A free trial is offered only where explicitly confirmed. The trial confirmation states the activation and end dates. The standard trial is one calendar month, once per verified platform/location. It pauses at expiry unless you separately accept a paid service; there is no automatic paid conversion.
Email admin@nexlogic.co.za at any time to stop the next renewal without a cancellation fee. Ordinary cancellation after activation takes effect at the end of the accepted paid period.
We refund an unactivated service in full. If we cannot deliver an agreed service, we offer an appropriate remedy, including a refund for the undelivered portion. These rules do not restrict statutory remedies for defective or undelivered services.
Where ECTA's cooling-off right applies, a consumer may cancel a service agreement within seven days of conclusion without penalty, with the qualifying refund within 30 days. A lawful exception may apply where performance begins with the consumer's consent during that period. Any request for early commencement must be presented separately; acceptance of these terms alone is not such a request. Other applicable consumer rights remain available.
Accounts, instructions and AI replies
You must be authorised to act for the business and connect or manage its accounts. Protect your access details and report suspected misuse. Do not use the service to fabricate reviews, impersonate reviewers, manipulate ratings or disclose unlawful or unnecessary confidential information.
AI suggestions can be inaccurate, unsuitable or misleading. Where human approval applies, check the reply before approving it.
Automatic publication is offered only where available and separately authorised for the relevant location. Its agreed process includes a second automated AI check before publication. Both stages can make mistakes; the second check is not human review. Eligibility rules, exceptions and the method for disabling automatic publication must be provided before activation.
We do not guarantee higher ratings, removal of reviews, improved search placement or a particular commercial result. This does not remove our obligations to deliver the agreed service with the quality required by law.
Platforms, content and privacy
Nexlogic is independent of Google, Airbnb and other platforms. We do not imply their endorsement. Their permissions, terms and availability can affect service features. If a platform change prevents delivery of prepaid work, we explain the impact and offer an appropriate remedy.
The Google Business Profile integration is subject to applicable Google terms and policies. Preserve attribution and source links supplied with reviews. Google's handling of information is explained in its Privacy Policy.
You retain your rights in your own material and grant us the limited permission needed to provide the agreed service. Third-party review content remains subject to its owners' rights. AI output may not be unique, and we do not promise exclusive intellectual-property rights in it.
Our Privacy Policy explains information handling. Customer-directed processing requires appropriate written data-processing arrangements. Authority to manage a listing does not remove our own obligations or the rights of reviewers.
Support, suspension and closure
Email admin@nexlogic.co.za for support. We aim to provide an initial response within five business days, Monday to Friday excluding South African public holidays. Resolution time depends on the problem and third-party involvement. We do not provide 24-hour support or continuous monitoring. Suspected security incidents and unintended automated publication receive priority. Statutory deadlines remain applicable.
We may restrict access where reasonably necessary to address security risks, misuse or legal requirements. We explain the restriction where lawful and allow a reasonable opportunity to remedy a breach where appropriate. Any applicable mandatory notice or remedy period prevails.
If we end the pilot, we give 30 days' notice where practicable and refund prepaid service that will not be delivered. Service termination does not automatically remove content already published on a third-party platform. Contact us about records you need before closure; handling of personal information remains subject to our Privacy Policy and legal obligations.
Responsibility, complaints and changes
Each party remains responsible for its own breach and unlawful conduct. Nothing excludes liability that cannot lawfully be excluded, including applicable liability for fraud, gross negligence and statutory consumer remedies. These interim terms impose no blanket customer indemnity or contractual financial liability cap.
Send complaints to admin@nexlogic.co.za. South African law applies without restricting access to a competent court, regulator or statutory complaint process. We do not require compulsory private arbitration under these interim terms.
Material changes are communicated before applying to a future service period. Updating this page does not retrospectively change an accepted order or remove mandatory rights.